Permanent Full Time or Part Time
Location: Ballarat site

About the Opportunity

We are inviting internal Expressions of Interest from team members who are passionate about customer experience and supporting clients to access the right services at the right time. The Admissions Officer plays a key role in enabling integratedliving growth by guiding clients from initial enquiry through to admissions and service coordination.

Key Responsibilities

• Support clients and families to navigate integratedliving services, eligibility and access pathways
• Process referrals (including My Aged Care) and coordinate admissions, onboarding and service changes
• Build strong relationships with clients, internal teams and external stakeholders
• Maintain accurate client documentation and data in line with quality and compliance requirements

About You

• Experience in a customer service or sales industry
• Ability to build rapport and communicate clearly with clients, families and colleagues
• Strong coordination skills with attention to detail and follow-through
• A person-centred approach aligned with integratedliving values

Why Apply

• Opportunity to grow your skills within a purpose-driven organisation
• Home-based role with flexibility (subject to operational needs)
• Collaborative, supportive team environment
• Meaningful work that directly impacts client outcomes

If you’re interested in being considered for this opportunity within the Admissions Team, please apply now. If you have any question, please feel free to contact one of our lovely TA team member via careers@integratedliving.org.au or call 02 4087 9212.