Client Engagement Lead 

integratedliving Australia – Remote (Home-Based) 
Full Time | Maximum Term Contract  

About integratedliving 

integratedliving delivers high-value health and wellbeing services across rural, regional, and remote Australia. We help people live the life they choose through improved health outcomes and a personalised client experience. 

About the Role 

We’re seeking a Client Engagement Lead to manage a regional team of Client Engagement Consultants. You will grow admissions, strengthen referral pathways, and ensure prospective clients move smoothly from enquiry to onboarding. 

This is a full-time (38 hrs/week) maximum term contract linked to a pilot, with possible extension for high performers. Hours are 8:00am–5:30pm, Monday–Friday, and the role is fully work from home, with some regional travel. 

Key Responsibilities 

• Lead and coach your team to meet performance and client experience targets. 

• Drive admissions growth through effective lead management and referral partnerships. 

• Ensure a smooth, timely client journey from enquiry to onboarding. 

• Strengthen internal and external relationships and resolve issues promptly. 

• Maintain high standards in ethical selling, compliance, and CRM accuracy. 

• Monitor pipeline health and report on performance and opportunities. 

About You 

You’re a confident, people-focused leader who thrives in fast-paced, KPI-driven environments and enjoys building strong client and stakeholder relationships. 

What You Bring 

• Qualifications (Cert IV+) or experience in client acquisition, business development, aged care, health or community engagement. 

• Proven success in lead conversion, sales or service promotion. 

• Experience coaching or leading small teams. 

• Strong communication, negotiation and relationship skills. 

• Understanding of regional and remote communities. 

• CRM and pipeline management experience. 

• Current driver’s licence and ability to travel. 

• National Police Check (or willingness to obtain). 

Why Join Us? 

• Lead a purpose-driven team delivering high-quality services across regional Australia. 

• Fully remote working within standard business hours. 

• Opportunity for contract extension based on performance. 

• Supportive, collaborative culture with development opportunities. 

Ready to Make a Difference? 

If you're a motivated leader who thrives in a client-focused, growth-driven environment, we’d love to hear from you.  

Call (02) 4087 9212 for more information.