Scheduling Officer | Permanent Full-Time

At integratedliving Australia, we are looking for a highly organised and proactive Scheduling Officer to join our supportive team on a permanent full-time basis.

As a key member of our operations team, you’ll help ensure our clients receive reliable, high-quality care by coordinating services and supporting our Community Support Workers across rural, regional and remote communities.

If you enjoy problem-solving, coordinating people and services, and working in a fast-paced environment, this could be the opportunity for you.

Position Details

• Permanent Full-Time
• 76 hours per fortnight
• Monday to Friday | 7:30am – 3:36pm[BG1]  AEST
• Flexible working arrangements available

About the Role

As a Scheduling Officer, you’ll play an important role in ensuring our services run smoothly by coordinating schedules and responding to changing client and workforce needs.

Your responsibilities will include:

• Coordinating and maintaining Community Support Worker schedules to ensure reliable service delivery
• Managing daily changes including staff availability, cancellations and unexpected service requirements
• Working with clients, families, Community Support Workers and internal teams to maintain continuity of care
• Resolving scheduling challenges and implementing practical solutions
• Managing competing priorities in a fast-paced operational environment
• Maintaining accurate scheduling records and reporting
• Building positive relationships with our workforce and internal teams

About You

You’re organised, adaptable and confident making decisions in a fast-paced environment. You enjoy finding solutions and keeping things running smoothly.

You will bring:

• Experience in workforce scheduling, rostering, coordination or high-volume customer service environments
• Experience coordinating schedules for multiple staff members (30+ staff highly desirable)
• Strong problem-solving and decision-making skills
• Excellent communication and relationship-building skills
• Strong attention to detail and organisational skills
• Confidence using rostering systems and Microsoft 365 applications
• The ability to remain calm and adaptable when priorities change

Why Join integratedliving?

At integratedliving, your work has purpose. Every schedule you coordinate helps ensure older Australians receive the support they need to remain independent and connected in their own homes.

When you join our team, you’ll enjoy:

• Salary Packaging Benefits – access tax-effective salary packaging options to maximise your take-home pay
• Professional Development – ongoing training, support and opportunities to grow your career
• Technology Provided – all required IT equipment and a work phone provided
• Supportive Team Culture – work alongside a collaborative team that values respect, teamwork and making a difference

About integratedliving

integratedliving Australia is a leading not-for-profit provider of community and home-based health services, supporting older Australians to live independently across rural, regional and remote communities.

Through our person-centred approach and innovative service models, we deliver services that improve health, wellbeing and quality of life.

We are committed to building an inclusive workplace where everyone feels valued. We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people of all abilities.

We are a proud Circle Back Initiative Employer – we commit to responding to every applicant.

Apply Now

If you’re ready to bring your scheduling, coordination and problem-solving skills to a role where your work makes a real difference, we’d love to hear from you.

Applications close:

Applications will be reviewed as they are received, so early applications are encouraged.

For enquiries, please contact:
careers@integratedliving.org.au