Full-time | Hybrid working | Traralgon/East Gippsland

Are you passionate about helping older people live safely, independently, and well in their own homes?

We’re looking for a Care Partner to join our team and support clients across Traralgon and East Gippsland. This is a rewarding opportunity for someone who enjoys building genuine relationships, coordinating services and making a meaningful difference to the lives of clients and their families.

As a Care Partner, you’ll be a key point of contact for a caseload of clients, helping them navigate their care journey and ensuring their support remains personalised, responsive, and aligned with their goals.

What you’ll be doing

• Build trusted relationships with clients, families, carers, and representatives.
• Develop personalised care plans for Support at Home clients and complete holistic assessments.
• Coordinate a range of services to provide a seamless client experience.
• Monitor changing client needs, identify risks, and take proactive action.
• Support clients to understand their care options, budgets and make informed decisions.
• Manage individual client budgets and ensure services provide value and positive outcomes.
• Work closely with internal teams, health professionals, service providers, and community partners.
• Support smooth transitions across care pathways, including restorative care, assistive technology, home modifications, and end-of-life care.
• Help resolve concerns and ensure safe, high-quality, and compliant care.

What you’ll bring

We’re looking for someone who is person-centred, organised, collaborative and confident working independently.

You’ll ideally have:

• A Certificate III, IV or higher qualification in aged care, community services, nursing, social work, allied health or a related discipline, or equivalent care management experience.
• Experience in client assessment, care planning and service coordination within home, community or aged care services.
• The ability to work collaboratively within a multidisciplinary team and manage competing priorities.
• Confidence learning and using new systems and technology.
• Strong communication and relationship-building skills.
• The ability to make sound decisions, manage risks and adapt to changing client needs.
• A genuine commitment to supporting older Australians to achieve their goals, independence and quality of life.
• You’ll also need a current Australian Driver’s Licence, reliable vehicle, Aged Care Worker Screening Check (including satisfactory Police Check) and Working With Children Check.

Why join us?

This is a full-time hybrid role, giving you the flexibility to work from home while connecting with clients and communities across the region.

• Supportive and collaborative team environment
• Opportunity to build meaningful, lasting client relationships
• Shared fleet vehicle available for work-related travel, or kilometer reimbursement when using your own vehicle
• IT equipment provided for your home-office setup
• Be part of a regionally connected team passionate about delivering person-centred care

If you’re looking for a role where the relationships you build and the support you provide genuinely matter, we’d love to hear from you.

Come join a team where you're trusted to do your job, supported to succeed and able to make a real difference every day.